I personally LOVE SUSE Linux; I've met most of the people who work on it, and they were really cool guys, and even did favors for me, who is, at the time, a total no one, like me saying to Marcus Meissner "Hey man, that Kernel update, I know I need to reinstall my Nvidia Driver, but it literally isn't working, and blah blah blah here is what I did, here was what happened, here is my hardware, any ideas?" And he actually went into work early to fix the Kernel update, and re-released it, and sent it to me and announced it a little afterwards and it worked.
I was pretty amazed to say the least; Marcus Meissner is the head of SUSE security, or at least at the time, I haven't kept up to date on everything since I've been reading MAD Magazine, and BSD Magazine lately instead of web sites right now) But yea it was pretty nice to say the least.
I've also gotten Patrick Volkerding of Slackware to do a small favor for me because I'm lazy sometimes; I didn't want to have to actually compile Irssi for IRC, and it's my favorite IRC client, like ever. So I sent him an Email, or called his Cell, I don't remember all the details, but I basically told him "Hey man, I really love Irssi, and I don't want to have to compile it all the time, can you add it to Slackware? Come on man, you have *beep**beep**beep**beep**beep*X can you add it plleeeeeeease?
) And what was in the Release notes for the very next release of Slackware? "Irssi IRC client added to Slackware".... SWEET!
I like how he and the SUSE guys were totally cool, and actually went out of their ways for me, who did not ever work for these people. I can also say the exact same thing about Marshal Kirk McKusick, who is totally amazingly funny, and REALLY nice.
I got to talk to him a few times, and I was worried about annoying him thinking "God how many people have Emailed this guy and bugged him with being a fan boi?? How many Emails must he get from nerds like me saying they think he's Brilliant and they LOVE the DVD?" And instead of being annoyed, he was Happy to talk to me, and thanked me a lot for the compliments, and it was great.