I believe there needs to be a little bit more forum staff, not necessarily moderators. Moderation is fine.
Some questions go unanswered on unpopular topics, especially for new users. This has been for many years. They get a lot of responses finally after someone else responds to them. This could discourage new users, and it leaves a gap in unanswered or unresponded to queries. At times these questions are fundamental as someone wants to do a particular task. Often, they're questions or topics I'm not knowledgeable of or particularly interested in. They're important, however, they're not along with what I'm setting up or have set up.
Also, for about 5 to 8 hours in a day there's no review on the how-to section. Usually, this is from evening to around midnight during US timezones. This has been more recently. I believe this slows down participation in that section. 1 or 2 more staff, that can fill those hours, answer a few new missed questions throughout the forum, and make up for the day if the current staff is out by being there overlapping those hours. Another moderator overlapping those hours couldn't hurt.
Some questions go unanswered on unpopular topics, especially for new users. This has been for many years. They get a lot of responses finally after someone else responds to them. This could discourage new users, and it leaves a gap in unanswered or unresponded to queries. At times these questions are fundamental as someone wants to do a particular task. Often, they're questions or topics I'm not knowledgeable of or particularly interested in. They're important, however, they're not along with what I'm setting up or have set up.
Also, for about 5 to 8 hours in a day there's no review on the how-to section. Usually, this is from evening to around midnight during US timezones. This has been more recently. I believe this slows down participation in that section. 1 or 2 more staff, that can fill those hours, answer a few new missed questions throughout the forum, and make up for the day if the current staff is out by being there overlapping those hours. Another moderator overlapping those hours couldn't hurt.