My complaint is that they don't come here at all. You would think that their first place to hang out would be on their own forum linked to on their own web site and hosted on their own domain name. I'm not talking about being able to contact the developers or decision makers but that the developers and decision makers are on.....ugh.......Reddit of all places.I don't think the forum is thought of as the official channel where the foundation speaks ex cathedra.
If I ever had a WTF moment, this would be high on that list.