So, of course, he calls me. His son went to a trade school for computer technology and I haven't had to deal with this for years but now his son has moved away and I'm the only one to help him.
Him: My computer quit working. I turned it on and I get a black screen that just says, "Read error" and "Enter control-alt-del" to restart your computer. I do that but all I get is the same error.
Me: Sounds like your hard drive might have gone bad. What computer is this?
Him: Oh, it's the same one I've always had. You know, the E-Machines one.
Me: You still have that?!
Him: I know it's old and it's slow but all I use it for is paying my bills online and watch the occasional video and Facebook. It's really gotten slow and frustrating but it's good enough for me.
Me: Ok, well, I have some old hard drives laying around in case yours is shot but I'll need your Windows disks. That had XP on it, right?
Him: No, I don't think I had anything that new.
Me: You still have Windows 98?!
Such is my lot in life.
Him: My computer quit working. I turned it on and I get a black screen that just says, "Read error" and "Enter control-alt-del" to restart your computer. I do that but all I get is the same error.
Me: Sounds like your hard drive might have gone bad. What computer is this?
Him: Oh, it's the same one I've always had. You know, the E-Machines one.
Me: You still have that?!
Him: I know it's old and it's slow but all I use it for is paying my bills online and watch the occasional video and Facebook. It's really gotten slow and frustrating but it's good enough for me.
Me: Ok, well, I have some old hard drives laying around in case yours is shot but I'll need your Windows disks. That had XP on it, right?
Him: No, I don't think I had anything that new.
Me: You still have Windows 98?!
Such is my lot in life.