Hi,
I apologize in advance for the general nature of this question and the lack of specific information, but this is all I have to go on so far.
A local motel switched ISPs and the new ISP called me in as an outside contractor to rectify a problem. The motel inherited an old system and has zero knowledge of it and no access to the person who originally set it up.
I have enough knowledge of linux to be dangerous... :\
The problem:
The system works fine with the old ISP's bandwidth supplied via ethernet, but when the ethernet cable is switched to the new ISP's modem you get no connection. I have verified that I can connect to the internet via the new ISP's feed. Their expectation was that all they would have to do is swap ethernet cables and all would be well.
Current configuration:
The feed form the ISP model comes via ethernet to one of 4 NIC cards in a computer running FreeBSD. The other 3 NIC cards appear to serve 2 wireless access points and a hardwired switch. (Presumably one WAP is guest and the other WAP and switch are private motel network.) The purpose of the FreeBSD box appears to be to separate to public and guest networks, and to serve the splash page and login for the guest network which provides wireless to motel guests.
Things tried:
I have root access to the FreeBSD box (thanks to a post-it note o the bottom of the box, lol) but nothing else for documentation. I didn't get the version number of the installation (sorry). It appears to be running a gateway program called GW or similar. I was able to fine .conf files in /etc/ such as rc.conf but they didn't have information in them that helped solve the problem.
I'm not sure what the FreeBSD bbox with 4 NIC cards is looking for, but suspected it is looking for a specific IP address on the modem/router supplying bandwidth. The problem is that the old ISP's modem is not accessible via default IP address and login, so I can't figure out how it is configured and copy the settings to the new ISP's medem/router. (One is cable modem, one is DSL, so the old on can't be used.) I could gain access to it by resetting the old ISP's modem/router but then and custom config would be lost-so that's no help. I tried various common IPs for the new modem/router, tried disabling DHCP, none of which worked. I tried to find some .conf setting in the FreeBSD box, but nothing that was helpful to me.
----
Does any of this ring a bell enough to point me in the correct direction?
Thanks, Pete
I apologize in advance for the general nature of this question and the lack of specific information, but this is all I have to go on so far.
A local motel switched ISPs and the new ISP called me in as an outside contractor to rectify a problem. The motel inherited an old system and has zero knowledge of it and no access to the person who originally set it up.
I have enough knowledge of linux to be dangerous... :\
The problem:
The system works fine with the old ISP's bandwidth supplied via ethernet, but when the ethernet cable is switched to the new ISP's modem you get no connection. I have verified that I can connect to the internet via the new ISP's feed. Their expectation was that all they would have to do is swap ethernet cables and all would be well.
Current configuration:
The feed form the ISP model comes via ethernet to one of 4 NIC cards in a computer running FreeBSD. The other 3 NIC cards appear to serve 2 wireless access points and a hardwired switch. (Presumably one WAP is guest and the other WAP and switch are private motel network.) The purpose of the FreeBSD box appears to be to separate to public and guest networks, and to serve the splash page and login for the guest network which provides wireless to motel guests.
Things tried:
I have root access to the FreeBSD box (thanks to a post-it note o the bottom of the box, lol) but nothing else for documentation. I didn't get the version number of the installation (sorry). It appears to be running a gateway program called GW or similar. I was able to fine .conf files in /etc/ such as rc.conf but they didn't have information in them that helped solve the problem.
I'm not sure what the FreeBSD bbox with 4 NIC cards is looking for, but suspected it is looking for a specific IP address on the modem/router supplying bandwidth. The problem is that the old ISP's modem is not accessible via default IP address and login, so I can't figure out how it is configured and copy the settings to the new ISP's medem/router. (One is cable modem, one is DSL, so the old on can't be used.) I could gain access to it by resetting the old ISP's modem/router but then and custom config would be lost-so that's no help. I tried various common IPs for the new modem/router, tried disabling DHCP, none of which worked. I tried to find some .conf setting in the FreeBSD box, but nothing that was helpful to me.
----
Does any of this ring a bell enough to point me in the correct direction?
Thanks, Pete