Most Reliable Hosting Company Sites in April 2017

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Rank Performance Graph OS Outage
hh:mm:ss Failed
Req% DNS Connect First
byte Total
1 Linux 0:00:00 0.004 0.185 0.040 0.116 0.116
2 Swishmail FreeBSD 0:00:00 0.004 0.132 0.060 0.120 0.164
3 Hyve Managed Hosting Linux 0:00:00 0.004 0.075 0.062 0.127 0.127
4 Webair Linux 0:00:00 0.009 0.144 0.054 0.109 0.110
5 XILO Communications Ltd. Linux 0:00:00 0.009 0.210 0.067 0.134 0.134
6 CWCS Linux 0:00:00 0.009 0.194 0.077 0.176 0.176
7 Inc Linux 0:00:00 0.013 0.219 0.012 0.031 0.032
8 Bigstep Linux 0:00:00 0.013 0.129 0.063 0.128 0.128
9 Qube Managed Services Linux 0:00:00 0.013 0.131 0.064 0.129 0.129
10 Linux 0:00:00 0.017 0.265 0.005 0.194 0.194

See full table comes in first place in April, up from seventh place in March. responded to all but one of Netcraft's requests, with an average TCP connection time of 40 milliseconds. The company was founded in 2002 and is based in Denmark, with staff also based in Dubai and India.

Swishmail and Hyve follow in second and third places respectively. These hosting company sites also responded successfully to all but one request, but had marginally slower average connection times than's site. Swishmail is based in the United States and provides business email and web hosting services, whilst Hyve is based in the United Kingdom and provides a variety of cloud and dedicated server hosting services. Hyve reached the finals of the 2017 European IT and Software Excellence Awards under both the Managed Service Solution of the Year and Service Provider of the Year categories.

Xilo has consistently featured in the top 10 so far in 2017. Xilo provides a variety of services, ranging from shared hosting up to managed and self-managed dedicated servers, as well as domain name services and SSL certificates.

Of the top 10 hosting providers for April, all but one of their websites are running on Linux, with the exception being Swishmail's, which runs on FreeBSD.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

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