Laptop DVD drive not detected

F

floatmygoat

Hi there,

I've got an Asus k53Z laptop, but the DVD drive isn't detected.

When running Windows (10) I had the same issue, but some weird drivers got it working (so the drive itself is OK HW-wise).
In Linux (Knoppix) it wasn't even powered so I couldn't even open the tray.

I tried running camcontrol devlist, only my SSD shows. dmesg has no mention of the drive either.

Also tried the suggestions on this (old) entry in the FreeBSD forums, but no joy.


Can anyone advice on where to go from here? Thank you!
 
Why would it need a special driver? The days CD drives required a special interface card have long since gone.

floatmygoat said:
When running Windows (10) I had the same issue, but some weird drivers got it working (so the drive itself is OK HW-wise).
Click to expand...
From Windows can you figure out what the drive's brand and model is?
 
In my experience : a DVD/CD player shows up as /dev/cd0 regardless if its attached to SATA or USB bus. Setting up CAM subsystem is only required if you need to use Jurgen Schillys CDRECORD software and send SCSI commands to the drive,
 
It shouldn't need anything to show up. There might be one setting though that could have some strange influence, in the BIOS can you change the disk controller type? Some boards/laptops can switch the controller between AHCI, IDE and RAID modes. Make sure this is set to AHCI.
 
hi seems your hardware is marginal ,
AMD A70M chipset which was only supported with windows 7.
although report below says poster found a way to get windows 10 work .

answers.microsoft.com

2019 matshitadvd-ram uj8b0 dvd drive not working after upgrade to windows 10 for Asus Laptop K53z [FIX] - Microsoft Q&A

Hi all, I recently did a fresh install of Window 10 for my "Asus Laptop K53z" and after a while I discovered that the CD-DVD ROM - matshitadvd-ram uj8b0 - was not found. It didn't even appear in the "Device Manager" [short cut:…
answers.microsoft.com

K53Z is 13 years old . It is said to have the AMD A70M chipset.
www.laptopdirect.co.za

K53Z-SX076V Asus K53Z Notebook

Asus K53Z Notebook
www.laptopdirect.co.za

that chipset is not listed :
www.freebsd.org

FreeBSD 14.2 Hardware Notes

FreeBSD is an operating system used to power modern servers, desktops, and embedded platforms.
www.freebsd.org www.freebsd.org

SO you may be right , you would need to use a USB DVD unit on that laptop.
 
It may have needed a driver on Windows for the DVD-RAM functionality. It's a bit of a weird standard, never really took off. But everything else shows it's just a bog standard SATA DVD burner. It should, at the very least, be able to read a CD or DVD.
 
If the laptop is old, maybe the dvd drive connector is oxidized? Try removing the drive and putting it back a couple of times.
 
SirDice said:
It shouldn't need anything to show up. There might be one setting though that could have some strange influence, in the BIOS can you change the disk controller type? Some boards/laptops can switch the controller between AHCI, IDE and RAID modes. Make sure this is set to AHCI.
Click to expand...
It's set to AHCI already. It doesn't have RAID. Maybe I should give IDE mode a shot?
SirDice said:
It may have needed a driver on Windows for the DVD-RAM functionality. It's a bit of a weird standard, never really took off. But everything else shows it's just a bog standard SATA DVD burner. It should, at the very least, be able to read a CD or DVD.
Click to expand...
I agree, I'm pretty surprised myself it's this hard to get it to work.
I didn't try burning discs however. Mainly I just want to watch my DVDs and perhaps play a game or two.

drsnx60 said:
hi seems your hardware is marginal ,
AMD A70M chipset which was only supported with windows 7.
although report below says poster found a way to get windows 10 work .

answers.microsoft.com

2019 matshitadvd-ram uj8b0 dvd drive not working after upgrade to windows 10 for Asus Laptop K53z [FIX] - Microsoft Q&A

Hi all, I recently did a fresh install of Window 10 for my "Asus Laptop K53z" and after a while I discovered that the CD-DVD ROM - matshitadvd-ram uj8b0 - was not found. It didn't even appear in the "Device Manager" [short cut:…
answers.microsoft.com

K53Z is 13 years old . It is said to have the AMD A70M chipset.
www.laptopdirect.co.za

K53Z-SX076V Asus K53Z Notebook

Asus K53Z Notebook
www.laptopdirect.co.za

that chipset is not listed :
www.freebsd.org

FreeBSD 14.2 Hardware Notes

FreeBSD is an operating system used to power modern servers, desktops, and embedded platforms.
www.freebsd.org www.freebsd.org

SO you may be right , you would need to use a USB DVD unit on that laptop.
Click to expand...
I actually did get it to work on Windows 10 in a similar manner. Basically I managed to find some 'weird' old drivers that did the trick.

It's indeed an older system. I was afraid it could be related to FreeBSD not supporting the hardware.
However according to the Hardware notes, maybe I could have some luck with the
intpm or amdsbwd drivers (correct me if I'm wrong)?

Also, during boot I get Root mount waiting for: CAM repeating for some seconds. Could this be related?

tingo said:
If the laptop is old, maybe the dvd drive connector is oxidized? Try removing the drive and putting it back a couple of times.
Click to expand...
I mean it works on Windows 10 so I don't think it's the hardware itself being at fault.
 
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