My customer has been down now for 24 hours. I really need you guys help.
I have a failed drive in my RPC-4020 4U NAS. I am running FreeBSD 9.0. I didn't set the system up and the bays (drive slots) are not labeled. How can I tell which drive in which bay is actually bad and need to be replaced? I ran the command (
I have a failed drive in my RPC-4020 4U NAS. I am running FreeBSD 9.0. I didn't set the system up and the bays (drive slots) are not labeled. How can I tell which drive in which bay is actually bad and need to be replaced? I ran the command (
tail /var/log/messages
) that clearly shows that I have a failed drive, but the enclosure is badly labeled. I can't tell what drive in what bay I need to replace. I know everyone is busy but please help! # tail /var/log/messages
Code:
Sep 26 07:19:20 dfa-storage kernel: (da12:mps0:0:15:0): Command Specific Info: 0xa1614199
Sep 26 07:19:20 dfa-storage kernel: (da12:mps0:0:15:0): Actual Retry Count: 255
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): READ(10). CDB: 28 0 6 ff 6d 80 0 0 80 0
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): CAM status: SCSI Status Error
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): SCSI status: Check Condition
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): SCSI sense: HARDWARE FAILURE asc:32,0 (No defect spare location available)
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): Info: 0x6ff6dd3
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): Field Replaceable Unit: 157
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): Command Specific Info: 0xa1615121
Sep 26 07:19:41 dfa-storage kernel: (da12:mps0:0:15:0): Actual Retry Count: 255