It looks like you're missing format.sh. I would suggest giving a bit more information and in a more readable format.
What steps did you take that led to this error?
Are you using apache? nginx? Something else?
Generally you create a CSR, provide it to the certifying company (too hard to read in your screenshot for my old eyes, I repeat, cut and paste into your question), they give you a cert and usually an intermediate cert. You then place those certs and private key somewhere, and reference them in a configuration file. I'm not familiar with format.sh but goign through the steps you took to install the cert might help.