I bought a WD My Passport Ultra 2TB drive about a month ago. Until two days ago it had been working just fine as a USB3 drive. But when I plugged it into the same USB3 port on the same 9-STABLE system two days ago I got a message like this:
And that was it. No umass0, no da0.
I tried plugging it into a USB2 port on the same machine and it worked just like normal, including the following message:
It may not be obvious, but the 0820 is a model identifier, and 1007 identifies the firmware.
I tried updating my sources, rebuilt world and kernel, reinstalled and got the same results.
Today I went checking for new firmware for the My Passport Ultra and discovered that Western Digital has a firmware update for this drive, but of course you need to run it on a Windows system or a Mac. So I did, and now the drive says it is a:
And it works just fine again on a USB3 port.
I hope that this will help somebody with a similar problem.
Code:
usb_alloc_device: Failure selecting configuration index 0:USB_ERR_TIMEOUT, port 1, addr 1 (ignored)
ugen2.2: <Western Digital> at usbus2
I tried plugging it into a USB2 port on the same machine and it worked just like normal, including the following message:
Code:
da0: <WD My Passport 0820 1007> Fixed Direct Access SCSI-6 device
I tried updating my sources, rebuilt world and kernel, reinstalled and got the same results.
Today I went checking for new firmware for the My Passport Ultra and discovered that Western Digital has a firmware update for this drive, but of course you need to run it on a Windows system or a Mac. So I did, and now the drive says it is a:
Code:
da0: <WD My Passport 0820 1012> Fixed Direct Access SCSI-6 device
I hope that this will help somebody with a similar problem.
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