From here: http://forums.freebsd.org/faq.php?faq=vb_faq#faq_rules
Be respectful of all users at all times and respect the forum staff. This means please use etiquette and politeness. Treat people with kindness and gentleness. Be considerate to the person asking the question. We were all a green user at one point. Yes, some users are harder to help than others, but please be respectful to all users.