I've been a happy customer of RootBSD since 2010 without any major issues. So, a customer asked for advise on buying a VPS and I recommended them to go with RootBSD. They bought and deployed the VPS with a fresh FreeBSD 11.0-Release install, and I configured the VPS for them (running a nameserver, webserver, mailserver and a PostgreSQL instance).
For whatever reasons I had many issues with this VPS from day one. First, I was not able to login as user root and I had to login using a regular user and the type su then it asks for root password and when I enter the password it accepts the password. I tried changing the password using passwd and the result is still the same. Huh, weird! OK, I can tolerate that.
Then, in less than a day it randomly started spitting out, out of swap errors; despite the fact that it came with a 256MB swap partition by default. I added a 2GB swap file and that issue was gone. At least temporarily.
Just a bit after that, the VPS now randomly freezes a few times a day and only responds to pings. No http, no ftp, no ssh, nothing. Even when I access the VNC console, the keyboard does not respond and OS does not print any new logs on tty1.
It's been a week since this random freezes and I'm pulling my hair due to the fact that I cannot track down the issue. Of all my FreeBSD installation/configuration this one is the only VPS that seems unstable for an unknown reason.
Do you have any suggestions where to start?
My suspicion is that maybe the filesystem is corrupted (due to those force power-offs during the out of swap errors). But, I appreciate your suggestions. What's the first thing you do in such a situation?
For whatever reasons I had many issues with this VPS from day one. First, I was not able to login as user root and I had to login using a regular user and the type su then it asks for root password and when I enter the password it accepts the password. I tried changing the password using passwd and the result is still the same. Huh, weird! OK, I can tolerate that.
Then, in less than a day it randomly started spitting out, out of swap errors; despite the fact that it came with a 256MB swap partition by default. I added a 2GB swap file and that issue was gone. At least temporarily.
Just a bit after that, the VPS now randomly freezes a few times a day and only responds to pings. No http, no ftp, no ssh, nothing. Even when I access the VNC console, the keyboard does not respond and OS does not print any new logs on tty1.
It's been a week since this random freezes and I'm pulling my hair due to the fact that I cannot track down the issue. Of all my FreeBSD installation/configuration this one is the only VPS that seems unstable for an unknown reason.
Do you have any suggestions where to start?
My suspicion is that maybe the filesystem is corrupted (due to those force power-offs during the out of swap errors). But, I appreciate your suggestions. What's the first thing you do in such a situation?