| Rank | Performance Graph | OS | Outage hh:mm:ss | Failed Req% | DNS | Connect | First byte | Total |
|---|---|---|---|---|---|---|---|---|
1 | EveryCity | SmartOS | 0:00:00 | 0.000 | 0.230 | 0.070 | 0.338 | 0.338 |
2 | Bigstep | Linux | 0:00:00 | 0.000 | 0.233 | 0.071 | 0.146 | 0.146 |
3 | Webair | Linux | 0:00:00 | 0.000 | 0.335 | 0.080 | 0.161 | 0.161 |
4 | Hyve Managed Hosting | Linux | 0:00:00 | 0.000 | 0.170 | 0.081 | 0.162 | 0.162 |
5 | CWCS | Linux | 0:00:00 | 0.000 | 0.293 | 0.083 | 0.160 | 0.160 |
6 | Rackspace | Linux | 0:00:00 | 0.004 | 0.663 | 0.006 | 0.015 | 0.015 |
7 | New York Internet (NYI) | FreeBSD | 0:00:00 | 0.004 | 0.540 | 0.063 | 0.125 | 0.125 |
8 | www.dinahosting.com | Linux | 0:00:00 | 0.004 | 0.280 | 0.089 | 0.178 | 0.178 |
9 | krystal.co.uk | Linux | 0:00:00 | 0.004 | 0.241 | 0.100 | 0.198 | 0.198 |
10 | GoDaddy.com Inc | Linux | 0:00:00 | 0.008 | 0.433 | 0.007 | 0.021 | 0.022 |
See full table
EveryCity had the most reliable hosting company site in December 2018, with no failed requests and an average connection time of 70ms. EveryCity appeared eight times in the top 10 in 2018, and has maintained 99.9994% uptime over the last four years. The hosting company offers cloud hosting solutions and managed third-party services, with its primary data centre located in the heart of the City of London.
Four other hosting company sites also successfully responded to all of Netcraft's requests, and were ranked by their average connection times. In second place, Bigstep had an average connection time just a millisecond slower than EveryCity. Bigstep has maintained 99.97% uptime over the past five years. Webair, Hyve and CWCS complete the top five, with average connection times of 80ms, 81ms and 83ms.
Linux was the most popular operating system in December 2018, used by eight of the top 10 most reliable hosting company sites. SmartOS is used by EveryCity, which had the most reliable hosting company site. SmartOS is an open-source community fork of OpenSolaris designed specifically for cloud computing. FreeBSD also appears in the top 10 for December.
Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.
From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.
Information on the measurement process and current measurements is available.
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