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Most Reliable Hosting Company Sites in December 2017

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Rank Performance Graph OS Outage
hh:mm:ss Failed
Req% DNS Connect First
byte Total
1 One.com Linux 0:00:00 0.000 0.165 0.037 0.110 0.110
2 Swishmail FreeBSD 0:00:00 0.000 0.121 0.055 0.110 0.156
3 Bigstep Linux 0:00:00 0.000 0.135 0.071 0.147 0.147
4 Multacom Linux 0:00:00 0.000 0.156 0.090 0.180 0.316
5 www.viawest.com Linux 0:00:00 0.005 0.249 0.008 0.189 0.189
6 New York Internet FreeBSD 0:00:00 0.005 0.278 0.022 0.047 0.047
7 ServerStack Linux 0:00:00 0.005 0.105 0.063 0.125 0.125
8 Pair Networks FreeBSD 0:00:00 0.005 0.225 0.066 0.134 0.134
9 Hyve Managed Hosting Linux 0:00:00 0.005 0.076 0.067 0.140 0.140
10 www.dinahosting.com Linux 0:00:00 0.005 0.186 0.090 0.181 0.181

See full table


One.com had the most reliable hosting company website in December 2017, successfully responding to all requests made by Netcraft. This is their third time claiming the top spot in 2017, with a total of nine appearances in the top ten in 2017. Founded in 2002, One.com has since established a global presence with offices in eleven countries around the world and services offered in fourteen languages.

Swishmail also responded to all of Netcraft's requests, but came in second due to a slightly slower average connect time. Swishmail made six appearances in the top ten in 2017, including a first place ranking in August. Swishmail offers business email solutions in a variety of plans, all of which come with a 30 day unconditional guarantee.

Hyve Managed Hosting had the most appearances in the top ten in 2017. They placed every month except January, and are currently on an impressive eleven-month streak. Hyve's site has had a 100% uptime record since Netcraft started monitoring it in 2016.
Linux is the most popular choice of operating system this month with seven of the top-ten hosting companies using it. FreeBSD is second most popular with three appearances.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

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