Issues with Installing Qualys Agent: "Account Locked" and missing "libssl.so.30"

Hello FreeBSD Community,

I'm facing a couple of issues while trying to install the Qualys agent on my FreeBSD virtual machine. I would appreciate any guidance or suggestions to resolve them.

1. account validation failure, is your account locked? password required

I'm unsure if this is related to my VM configuration or an issue with the Qualys agent itself. My account doesn't seem to be locked, and I have double-checked the credentials being used.

2.Shared Object Error: I also encounter this error when trying to proceed:

shared object "libssl.so.30" not found, required by pkg


It appears that this library is missing. I've tried searching for solutions but haven’t found a clear resolution. I assume it's related to OpenSSL, but I'm not certain how to address it.

I’d appreciate any help with resolving these errors. Specifically:

  • How to address the "account validation" issue?
  • Steps to install or locate "libssl.so.30" for compatibility with pkg.
Thanks in advance for your support!
 

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Are you from the future? FreeBSD 23.01-RELEASE? We're still at 14, or 15 if you count -CURRENT.
 
pfsense installed on FreeBSD
No, pfSense isn't installed on FreeBSD. pfSense is a completely customized FreeBSD derivative. PfSense 23.01 is based on 14.0-CURRENT. 14.0-CURRENT stopped existing in November 2023 with the release of 14.0-RELEASE. FreeBSD 14.0-RELEASE has OpenSSL 3.0.12.
 
 
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