Yeah. Any idea how to fix that?I have experienced first hand a senior manager who, upon learning of a catastrophic bug (multixact in v9.4 (I think)) in postgres was absolutely catatonic when he found out we didn't have paid support. He actually said "Well, who can I blame then? You? Or you?..." (as his eyes moved around the room ... it was hilarious).
(From what I understand it is not to be fixed in software, neither in contracts or business economics. It is a problem of the mind-state of the business-people, and should be fixed in the programming of their mind. But how?)