Cups 1.5.4?

  • Thread starter Thread starter Deleted member 13721
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Deleted member 13721

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Hello,

I've been trying to use CUPS with an HP Printer, got HPLIP installed and printer configured in CUPS WebGUI. I'm fairly certain I'm using the right driver, but no matter what I do, I get error messages about the wrong driver and "unable to open the initial device, quitting". Is CUPS just broken or did I do something wrong?.

I know the printer works with Linux, prints fine from CUPS 1.4.3 on an Ubuntu machine. I will also add, the printer had previously worked with FreeBSD CUPS in years gone by.

This is FreeBSD 9.1, AMD64, CUPS 1.5.4, compiled from Ports. Printer is a HP Photosmart C4760. Tried both the C4600 and C4700 PPD's with the same unsuccessful results.

Anyone know anything about this?
 
Please, run "hp-check -t" from a terminal and verify under the "Installed Queues" section that there are no errors, and under "Discovered USB Devices" that your printer is listed.

Attach ~/hp-check.log created.
 
This is actually a network printer, I failed to mention that before, I hoped that waiting might fix it, but it's still doing the previously mentioned things.

Everytime I try to print a test page, it says it's only 1kb and the printer prints "unable to open initial device, quitting".
 
cpu82 said:
Will be necessary to take a look. Please, attach your hp-check.log
Click to expand...

Ok, I might add, I attempted to do an hp-setup and the test page failed with the same result.

It was too big to put in code tags, so I uploaded it to pastebin.

http://pastebin.com/8ZnwPUGS
 
hp-check[87960]: info: :[31;01m error: dbus DBus REQUIRED - 1.4.14 MISSING 'DBUS may not be installed or not running'[0m
Click to expand...

On above error, make sure dbus-daemon(1) is running:

# ps -ax | grep dbus

Check you installed print/cups-base with following options enabled:
Code: 
DBUS=on: D-Bus IPC system
LIBUSB=on: USB support
XDG_OPEN=on

Also, I need more outputs related with printer network connection:

# hp-probe -ldebug
# hp-makeuri -ldebug <ip_address>
# hp-setup -ldebug <ip_address>

I recommend you a good article about printing support (HPLIP) to reviewing your installation.
 
cpu82 said:
On above error, make sure dbus-daemon(1) is running:

# ps -ax | grep dbus

Check you installed print/cups-base with following options enabled:
Code: 
DBUS=on: D-Bus IPC system
LIBUSB=on: USB support
XDG_OPEN=on

Also, I need more outputs related with printer network connection:

# hp-probe -ldebug
# hp-makeuri -ldebug <ip_address>
# hp-setup -ldebug <ip_address>

I recommend you a good article about printing support (HPLIP) to reviewing your installation.
Click to expand...

Ok thanks, I'll look into this and report on my findings. :)
 
I've been at this again.

Upon attempting to print, this came up in /var/log/messages

Code: 
Apr 26 20:03:00 SS-America hpijs[66753]: prnt/hpijs/hpijs.cpp 271: unable to set device=HP Color LaserJet 2600n, err=48
Apr 26 20:03:00 SS-America hpijs[66753]: prnt/hpijs/hpijs.cpp 292: unable to set device=HP Color LaserJet 2600n, err=48
Apr 26 20:03:00 SS-America hpijs[66753]: prnt/hpijs/hpijs.cpp 699: unable to read client data err=-2
 
Funny, I don't know what I did, but the test page printed properly and so do tests with Ted. I'm going to mark this as solved now.
 
zspider said:
I've been at this again.

Upon attempting to print, this came up in /var/log/messages

Code: 
Apr 26 20:03:00 SS-America hpijs[66753]: prnt/hpijs/hpijs.cpp 271: unable to set device=HP Color LaserJet 2600n, err=48
Apr 26 20:03:00 SS-America hpijs[66753]: prnt/hpijs/hpijs.cpp 292: unable to set device=HP Color LaserJet 2600n, err=48
Apr 26 20:03:00 SS-America hpijs[66753]: prnt/hpijs/hpijs.cpp 699: unable to read client data err=-2
Click to expand...

The number error, 48, means that is missing required (proprietary) plugin for this device:
http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/.

This bug is fixed in hplip-3.13.3 release. Read HPLIP release notes for more details.
 
cpu82 said:
The number error, 48, means that is missing required (proprietary) plugin for this device:
http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/.

This bug is fixed in hplip-3.13.3 release. Read HPLIP release notes for more details.
Click to expand...

I figured all along it was some kind of software issue, I just couldn't prove it. What I did do last night was remove Cups and Hplip entirely and reinstalled. I had no expectation of the printer working, because I had tried this before with no success.

Thanks for your help @Cpu82.;)
 
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