Apache document root

I've added a subdirectory under Apache's document root. When I try to access an index.html, I get

The server encountered an internal error and was unable to complete your request.

How do I allow access to this file. The ownership is www:www .
 
Did you add the directory in your httpd.conf? Or just put it in the directory? What I have found, (not that I know much about it), is that for example, I have my DocumentRoot. Then, not touching the conf file, I make a subdirectory under it. Now, that subdirectory needs its own index.html file or I get 403 forbidden. This is a static site, no php. I can also get any site in the subdirectory, that is if I go to DocumentRoot/subdirectory/subdirectory-page.html.

This 403 forbidden is a different error than what you're seeing, so I don't know if it's relevant, but hopefully, someone with more apache knowledge will add to it, if the error log doesn't give the solution.
 
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