Amazon are crooks.

Alain De Vos

Alain De Vos

Please let me explain, cheap package , never received. Amazon keeps me in A.I. loop. Staffing telephone cost them more.
But honnest, NO.
-Cannot contact vendor
-No e-mail address of vendor
-No telephone of vendor
-No address of vendor

Not able to even chat.

But Amazon claims, hey its delivered.
You $$$ Bastards.


PS: Bought something more expensive. They claimed delivered. I said never delivered.
Took contact with vendor. Yeah it was never delivered. Hey, what's this ? Is it delivered or not.
I had to say hey, will take lawyer, only then i got refund.

Is it so difficult to say, delivered this address , this hour ?
[Delivered at residence can be anywhere , in your garden]

A freebsd forum is not the right place to put personal frustation. So please excuse me. But what are your experiences? Maybe i can learn. Have a nice day.
 
I have no difficulties reaching Amazon customer service via chat.

Amazon deliveries here have photos where you hopefully recognize your house.
 
Not here in Belgium. Does amazon chat has a direct link ?
The AI bot keeps in a closed loop i cannot escape ... They want me to get bored but it was in this case not high value.
 
Who was the delivery agent of the package(s) - Amazon, UPS, Fedex, DHL or some guy on a bicycle?
If you have shipping and delivery tracking number and it said "delivered" then contact the delivery service.
 
No problems with Amazon. Had some packages disappear, not be delivered at least. Got refunded fairly quickly.

cracauer@ said:
Amazon deliveries here have photos where you hopefully recognize your house.
Click to expand...
They don't do this in the Netherlands, and I presume not in Belgium either.

hasbeen said:
f you have shipping and delivery tracking number and it said "delivered" then contact the delivery service.
Click to expand...
Delivery will send you back to Amazon, as receiver you cannot get the investigation started, only the sender can.
 
Yes have this same experience. But Amazon did not allowed in this specific case , on there interface to contact vendor. Got vendor information different. Send an E-mail. Will come back when i have more information.
The thing is i personally don't like the evolution towards A.I. bots. I'm retired, in my good old age, we would just pick up the phone make a call and fix it good for both parties. In this modern age, this is all to expensive, putting people on telephone for business costs money. And they make a choice. AI told me not valuable,
 

You can check with the carrier​


The carrier may have more information about the location of the package. To track your package on the carrier website or contact them, go to Carrier Contact Information.

If Amazon did the delivery, then yes, deal with Amazon
 
Alain De Vos: "Amazon are crooks... etc..."
blackbird9: "Yeah, but.. but... astronauts!!!"
1772104861350.png

Can the B-man really be ALL bad??!
 
I agree with Alain De Vos. Firstly Bezos is garbage. He makes workers there miserable--from what I read, white collar as well as in the warehouses. The money saved by treating them like that is not something that he couldn't afford. For me, the most aggravating thing is the Kindle app on my phone. Often, when scrolling through what's available, somehow something will get purchased. No indication, just apparently, my finger brushed something. No confirmation. Then I go to cancel it within 30 seconds and it says it can't be cancelled. I'm exaggerating when I say 30 seconds, but at least within a minute. Then one goes to their help page, and yes, it is difficult to get live chat. Firstly you get automated and you're told again it can't be cancelled. Finally you can get a representative, who will cancel it for you.
They make it more and more difficult to reach said representative. You can't go to help page and just click live chat. First there are a bunch of choices for typical issues. Then if you choose "Something else" it is again a bunch of automated choices.
They claim that helping customers is their thing, and indeed, when you reach someone, they will help, but it is difficult to reach someone. In many cases, the accidental purchases are (for me) 99 cents, in Kindle going through the unlimited selections. Usually, I shrug and if it's an author I like, I think "Meh, let them get the little bit extra." But, last night for example, it aggravated me--it happens far too often and I'm sure they design it so that it will happen that way, with them figuring, if they make enough of a nuisance and it's a small sum, people will give up.

So, yes I agree Amazon as a company is evil, Bezos could do so much good for so little cost to him if he wasn't a garbage person, as well as a Trump toady (and is ruining the once great Washington Post). Amazon almost seems like cosmic vengeance. In the 80's, Staples destroyed all the mom and pop office supply stores, Barnes and Noble destroyed most of the smaller book stores, and now Amazon is doing it to them.

Actually after my experience cancelling that order last night, I thought about ranting on these forums about it, not that I expected sympathy for what is my error, but when I opened the forums this morning, I saw that Alain De Vos had started a thread expressing my sentiments.

But, in fairness, I live in a doorman building, and once (only once, and my wife orders quite a bit from them) I received an empty box. When I reached them, they replaced it without problem. Also, at one point, I was getting mechanical keyboards trying them, and deciding I didn't like them, then getting another. In every case, there was no problem with the return, even though I did it several times in a short period.
 
The thing is they make a statistical analysis. When they now its low valued, they analyse, you will not put lawyer. Then you cannot contact anyway my friend. But this is not honest business.
 
Maybe it wasn't neither Amazon's nor the carrier's fault, but the package was simply stolen.
It has written "Amazon" on it, so anybody can see clearly miles away:"That's a merchandise delivery."

However, it's been several years I did my last order on Amazon.
Though I never had any problems with delivery, or refunds. But there are lots of other reasons I buy elsewhere.
 
I wasn't realistically expecting a refund (was a digital game DLC and well past 30 days), but a human on chat told me they'd put it through. Didn't get it days later, and later chat told me that previous rep was mistaken 😆
 
I can't use my credit card for Amazon. But this is probably European regulation. I can use debet card. But this has much more protection. I think its a good thing. I must scan QR codes. Nothing automatic.
 
So the seller was not Amazon, it was a third-party seller on Amazon?

Did they send anything at all, like a brick? Or no package arrived?
 
Offcource not. Dear Amazon is only intermediate. So they evaluate, is it worth this problem.
With all due repect, it was a low value product, so AI odf them tells you, me no have time.
Even if it is about one Euro, Honest bunisess is honest buneiness.
 
Amazon's end game is to be the only gig in town, and their whole business model is designed to make that happen. As a result, I don't shop there anymore, even if I end up paying more with a small independent vendor.

People need to wake up and smell the coffee...
 
It's true and I do shop elsewhere often, especially for electronic and computer stuff. It does get harder and harder to avoid them though.
 
A number of years ago there was a couple of books titled "Megatrends" which was a fascinating series that looked into world trends--NOT predictions. In it, the author talked about "high tech, high touch" and that people liked the idea of being able to hold in their hands the product they were wanting to buy. I still wish I had the ability to walk into a store and touch and feel the product along with the ability to ask someone questions.
 
My first thought is that the package got stolen. In US, Amazon does offer a 'secure location' to receive your packages. These days, it's called 'Amazon Locker'. It's actually a rather practical solution in an area where just leaving a package on the customer's porch is not a good idea.

Dunno what it's like in Belgium, but there should be a way to receive a package securely. If the seller does not tell you how they ship the package to you, and there's no good contact info, then just don't buy from that vendor.
 
paul_j said:
Amazon's end game is to be the only gig in town, and their whole business model is designed to make that happen. As a result, I don't shop there anymore, even if I end up paying more with a small independent vendor.

People need to wake up and smell the coffee...
Click to expand...
Amazon, like wal-mart, is the retail front of China, Inc.

That's these guys. Nuclear weapons parade, May 2025.
1772183893931.png

I guess this has very little to do with FreeBSD 😂
 
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