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Mounting external USB3 HDD problems

Discussion in 'Peripheral Hardware' started by mechie, Apr 19, 2013.

  1. mechie

    mechie New Member

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    Hello,

    I recently installed and running FreeBSD 9.1 through NAS4Free. It's been running for couple of months and I want to add an external 4TB Seagate Freeagent HDD using USB3. The motherboard does have 2 USB3 ports. When I connect it, I see error messages and am not able to mount it. Here is output from dmesg:
    Code:
    ugen5.2: <Unknown> at usbus5 (disconnected)
    uhub_reattach_port: could not allocate new device
    Trying to mount root from ufs:/dev/md0 []...
    GEOM_NOP: Device ada0.nop created.
    GEOM_NOP: Device ada1.nop created.
    GEOM_NOP: Device ada2.nop created.
    GEOM_NOP: Device ada3.nop created.
    ugen5.2: <Seagate> at usbus5
    umass1: <Seagate Expansion Desk, class 0/0, rev 2.10/1.00, addr 1> on usbus5
    umass1:  SCSI over Bulk-Only; quirks = 0x0100
    umass1:8:1:-1: Attached to scbus8
    re0: link state changed to UP
    (probe0:umass-sim1:1:0:0): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim1:1:0:0): CAM status: CCB request completed with an error
    (probe0:umass-sim1:1:0:0): Retrying command
    (probe0:umass-sim1:1:0:0): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim1:1:0:0): CAM status: CCB request completed with an error
    (probe0:umass-sim1:1:0:0): Retrying command
    (probe0:umass-sim1:1:0:0): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim1:1:0:0): CAM status: CCB request completed with an error
    (probe0:umass-sim1:1:0:0): Retrying command
    (probe0:umass-sim1:1:0:0): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim1:1:0:0): CAM status: CCB request completed with an error
    (probe0:umass-sim1:1:0:0): Retrying command
    (probe0:umass-sim1:1:0:0): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim1:1:0:0): CAM status: CCB request completed with an error
    (probe0:umass-sim1:1:0:0): Error 5, Retries exhausted
    Any help would be much appreciated. Thanks.
     
  2. shutdown_now

    shutdown_now New Member

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    Hello,

    Same here with a WD My Passport:

    Code:
    ugen4.3: <Western Digital> at usbus4
    umass0: <MSC Bulk-Only Transport> on usbus4
    umass0:  SCSI over Bulk-Only; quirks = 0x4001
    umass0:5:0:-1: Attached to scbus5
    (da0:umass-sim0:0:0:0): got CAM status 0x4
    (da0:umass-sim0:0:0:0): fatal error, failed to attach to device
    (da0:umass-sim0:0:0:0): lost device - 0 outstanding, 4 refs
    (da0:umass-sim0:0:0:0): removing device entry
    (probe0:umass-sim0:0:0:1): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim0:0:0:1): CAM status: CCB request completed with an error
    (probe0:umass-sim0:0:0:1): Retrying command
    (probe0:umass-sim0:0:0:1): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim0:0:0:1): CAM status: CCB request completed with an error
    (probe0:umass-sim0:0:0:1): Retrying command
    (probe0:umass-sim0:0:0:1): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim0:0:0:1): CAM status: CCB request completed with an error
    (probe0:umass-sim0:0:0:1): Retrying command
    (probe0:umass-sim0:0:0:1): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim0:0:0:1): CAM status: CCB request completed with an error
    (probe0:umass-sim0:0:0:1): Retrying command
    (probe0:umass-sim0:0:0:1): INQUIRY. CDB: 12 0 0 0 24 0 
    (probe0:umass-sim0:0:0:1): CAM status: CCB request completed with an error
    (probe0:umass-sim0:0:0:1): Error 5, Retries exhausted
    
     
  3. shutdown_now

    shutdown_now New Member

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    It seems that the drive is recognized and I am able to mount it if is plugged in during the booting process.
     
  4. shutdown_now

    shutdown_now New Member

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    Sorry, I mean, I have the same problem with a WD My Passport (2Tb 2 TB) and it is recognized only if it is there during booting, not if I plug it in afterwards.
     
  5. SirDice

    SirDice Moderator Staff Member Moderator

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    [thread=7290]PC-BSD, DesktopBSD, FreeNAS, NAS4Free, m0N0WALL, pfSense, ArchBSD, kFreeBSD topics[/thread]
     
  6. shutdown_now

    shutdown_now New Member

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    Well, I think this is a FreeBSD issue, since I installed a plain FreeBSD 9.1 for i386 in my laptop, with a generic kernel and anything else just as it comes out of the box...

    May I suggest to remove the "NAS4Free" part from the title of the thread, to see if we can attract more feedback to solve this problem?
     
  7. Uniballer

    Uniballer Member

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    There are known issues with some USB3 controllers on 9.1. Later code (i.e. 9-STABLE) has fixes/improvements for some chipsets. See this earlier thread for a discussion about similar problems (but look how much more detailed information the original poster provided than in this thread).
     
  8. timbao

    timbao New Member

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    I have exactly the same problem here. The disk is a WD My Passport 1 TB (USB 3.0, WDC WD10TMVW-11ZSMS5).

    The system is running
    Code:
    9.1.0.1 - Sandstorm (revision 724)
    .

    If I connect the WD My Password after system powers up, I'll get the same error log which is exactly the same as what @shutdown_now posted. If the external USB HDD is connected before powering up, nothing wrong with either the detection of USB HDD or using it.
     
    Last edited by a moderator: Oct 16, 2014 at 9:52 PM